Each product you see in our catalog is made-to-order, which means once you place the order, we start working to produce it and to get it to you.
It also means it takes a little longer to fulfill items compared to "ready-made" product, but making each item upon-order allows us to avoid textile waste from overproduction and adds to sustainability.
All orders are fulfilled at one of our production partner's fulfillment centers, and shipped to you from the location nearest your delivery address.
The fulfillment centers are located in:
- Charlotte, North Carolina, USA
- Los Angeles, California, USA
- Tijuana, Baja California, Mexico
- Riga, Latvia
- Barcelona, Spain
- Brisbane, Queensland, Australia
- Victoria, Australia
- Amakusa City, Kumamoto Prefecture, Japan
- Mississauga, Ontario, Canada
Production times vary depending on the items purchased. Each individual product page lists the production time for that item under the "Availability | Where this Item is Made" tab.
The average production time is 3 business days plus shipping time. (See Shipping for detailed estimates of shipping times based on your location.)
Important! Production times may be impacted due to Covid-19. Check our Covid-19 Updates page for the latest information.