We guarantee the quality and workmanship of our products.
If we send you an incorrect art item or you receive a damaged or inferior product, simply contact us within 14 days of receiving your order. We will issue you a return approval code, and will promptly fix or replace your order with an identical item at no charge. If the artwork is damaged, please be sure to take a photo of the item and shipping container. We will provide a prepaid return shipping label.
Cancel or Change an Order
All artwork is custom made-to-order. Once your order is received we immediately begin production to create the item specifically for you. Therefore, once an item is ordered, we cannot guarantee we will be able to cancel or change it. If you need to cancel or change an order please contact us immediately. If we are able to cancel or change the order prior to the start of production, there will be a 10% fee applied (for incurred payment processing charges and handling fees). PLEASE NOTE: WE CANNOT GUARANTEE YOUR ARTWORK ORDER CAN BE CANCELLED OR CHANGED ONCE PRODUCTION HAS COMMENCED.
We offer a 14-day replacement. We do not provide refunds unless an order is cancelled prior to commencement of production.
To initiate an exchange or repair, please contact us via the Contact page