REPLACEMENTS, REFUNDS, RETURNS & CANCELLATIONS

Replacements

I guarantee the quality and workmanship of my products. In the unlikely event you are sent an incorrect item or you receive a damaged or inferior product, I will promptly replace the item free-of-charge. Please contact me within 14 days of receiving your order with photos of the damaged item, shipping box and packaging. Please note: Replacements must be for the same item purchased.

Returns & Refunds

I provide replacements for any damaged or incorrect item you may receive. I am unable to accept returns or provide exchanges or refunds should you simply change your mind once your art or photography order is in production or delivered.

Order Cancellations & Changes

As all art & photography items go into production upon order, once an item is ordered, I cannot guarantee I will be able to cancel or change it. If you need to cancel or change an order, please contact me immediately. If production has not yet commenced, I will do my best to honor your request - however, I cannot cancel or change an order once it has gone into production.

PLEASE DOUBLE-CHECK YOUR SHIPPING ADDRESS. DELIVERY ADDRESSES CANNOT BE CHANGED ONCE YOUR ORDER IS PROCESSED. I AM NOT RESPONSIBLE FOR ORDERS DELIVERED TO AN INCORRECT ADDRESS IF IT MATCHES THE ADDRESS ON THE CUSTOMER'S ORDER. I AM UNABLE TO REFUND OR REPLACE ORDERS DUE TO A CUSTOMER PROVIDING AN INCORRECT ADDRESS. IF YOU SUBMITTED AN INCORRECT ADDRESS ON YOUR ORDER, PLEASE CONTACT ME IMMEDIATELY TO CANCEL THE ORDER AND RE-ORDER USING THE CORRECT ADDRESS. IF THE ORDER HAS ALREADY GONE INTO PRODUCTION, I AM UNABLE TO CANCEL THE ORDER. If you provided an incorrect delivery address and your order has been shipped, you can use the tracking number I provide to you to contact the shipping service (FedEx or UPS) or update delivery instructions on their website to request the package be held for pickup at their local warehouse. To collect your delivery, you will need to provide proof of your identity and the incorrect delivery address you used.

Please reach out with any questions you may have, prior to ordering.

Thank you for supporting a small, independent, American business!